Helping someone out according to Islam

Helping someone out according to IslamCategory: ReligionHelping someone out according to Islam
Eram asked 7 years ago

Salam Alaikum,
I recently received an email from a stranger who claims to know me but I am unaware of who he is. He emailed me saying that he was suffering from depression and was unable to cope with life. He didn’t mention any thing else other than the problem he is dealing with his family and said that he needed advice from me. He also mentioned that he can not reveal his personality because he is scared of being judged by me. I just wanted to know if being a Muslim woman, was it wrong to help someone out who is in help or suffering from depression? Also, my passion in psychiatry led to helping him out with clear intentions but everybody said I was wrong. Please kindly help me.